eDiscovery Leaders Live: Lauren Roso

Lauren Roso, Solutions Advisor at ProSearch, joins George Socha, Senior Vice President of Brand Awareness at Reveal, for ACEDS #eDiscoveryLeadersLive.

Lauren talks about the people side of what we do in eDiscovery, with a special emphasis on critical thinking and a holistic approach.

Key Highlights

• [01:40] How the discovery industry has changed and what that the role of service providers has become.
• [04:19] Moving from order takers to critical thinkers.
• [06:08] Prebuilt, Plan A/Plan B, or bespoke: ProSearch’s approach to eDiscovery.
• [08:26] The changing dynamic within corporate law departments and law firms.
• [11:19] A more direct connection with corporate legal departments and others across corporations.
• [12:56] The rise of the generalist.
• [13:57] The importance of the ability to communicate effectively.
• [15:38] Taking a holistic approach.
• [18:07] Migrating from a transactional approach to a collaborative partnership.
• [20:10] Changing corporate eDiscovery objectives.
• [21:45] Managing communications effectively.
• [23:25] Looking across the entire lifecycle of matters.
• [25:52] “How can I do what you do?”
• [27:48] Final thoughts.

Key Quotes by Lauren Roso

• “There is a lot of diversity in terms of how law firms are changing. There are some that are ready to move forward… while others just need to get to a number… but they are going to find that things are changing as well.”

• “Where the discovery legal department might have been a little bit separate, now we are seeing potentially working with other departments or bleeding into information governance – since of all the information in one way or another is connected for the corporation, to take away those barriers.”

• ‘[We are seeing] more ownership of the data from the corporate side…, the importance of privacy is making a shift to making more persons interested in their data.”

• “You have to really show they can trust you by giving guidance…by finding solutions but also putting up the right parameters, saying “no we can’t do this and here’s why”.

Connect with Lauren

Lauren Roso on LinkedIn