Reveal is seeking a bright, multitasking, and self-motivated Junior Technology Specialist to support our growing and fast-paced tech company. This role is based at our headquarters in downtown Chicago, IL.
Local IT support to install, maintain, and support local office hardware, including computers, mobile devices, network equipment, servers, and software
Support for resolving employee technical issues in partnership with our 3rd party help desk (Enable)
Troubleshoot hardware, software and network problems and document problem resolution
Maintain organized storage of local IT equipment HR Coordination / IT Asset management
Work closely with HR to manage employee on-boarding / off-boarding processes related to IT equipment and access
Identify opportunities to streamline employee & IT asset request, transfer, and disposal processes
Track employee IT assets (inventory)
Exemplifies and promotes our values of integrity, respect, teamwork and excellence
Serves as a role model and promotes professional behavior
Bachelor’s degree in MIS or Business or equivalent work experience
Must possess excellent written and verbal communication skills with people in multiple disciplines and multiple levels of the organization
Willing to get involved in multiple assignments and IT competency areas
Strong troubleshooting and problem-solving skills
Experience working in a team-oriented, collaborative environment
Exhibits an open mind and explores possibilities
Passion to deliver an exceptional customer service experience to all employees
Excellent oral and writing communication skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Company-contributed health, dental, vision, disability, and life insurance
Fifteen vacation days
Work in the heart of Chicago near a plethora of amenities and public transit
Take advantage of mentoring, career development, and other learning opportunities
Casual work environment
Select your hardware and platform
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.