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Junior Technology Specialist

Technology, Chicago

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Position Summary

Reveal is seeking a bright, multitasking, and self-motivated Junior Technology Specialist to support our growing and fast-paced tech company. This role is based at our headquarters in downtown Chicago, IL.  

Responsibilities
  • Local IT support to install, maintain, and support local office hardware, including computers, mobile devices, network equipment, servers, and software
  • Support for resolving employee technical issues in partnership with our 3rd party help desk (Enable)
  • Troubleshoot hardware, software and network problems and document problem resolution
  • Maintain organized storage of local IT equipment HR Coordination / IT Asset management
  • Work closely with HR to manage employee on-boarding / off-boarding processes related to IT equipment and access
  • Identify opportunities to streamline employee & IT asset request, transfer, and disposal processes
  • Track employee IT assets (inventory)
  • Exemplifies and promotes our values of integrity, respect, teamwork and excellence
  • Serves as a role model and promotes professional behavior
Minimum Qualifications
  • Bachelor’s degree in MIS or Business or equivalent work experience
  • Must possess excellent written and verbal communication skills with people in multiple disciplines and multiple levels of the organization
  • Willing to get involved in multiple assignments and IT competency areas
  • Strong troubleshooting and problem-solving skills
  • Experience working in a team-oriented, collaborative environment
  • Exhibits an open mind and explores possibilities
  • Passion to deliver an exceptional customer service experience to all employees
  • Excellent oral and writing communication skills
Preferred Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Benefits
  • Competitive salary

  • Company-contributed health, dental, vision, disability, and life insurance

  • Fifteen vacation days 

  • Work in the heart of Chicago near a plethora of amenities and public transit

  • Take advantage of mentoring, career development, and other learning opportunities

  • Casual work environment

  • Select your hardware and platform


Hiring Policy

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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